We pride ourselves on quality and dedication to serving our clients. We are
pleased to offer you both innovation and value. We want our clients to stay satisfied and happy!
To accomplish this, EJF offers these Happiness Guarantees to our Rental Department clients:
If a tenant that EJF screened and placed under an executed lease agreement defaults on the initial term for their lease agreement, EJF will re-lease the Property and waive the Leasing Fee, as long as the default was without Owner approval. *
We guarantee the tenancy for the life of the lease. If the tenant we place in your rental does not abide
by the terms of the contract, we will secure the next tenant at no cost to you.
EJF is paid only when you are paid. If a tenant we place in your rental does not pay their rent as agreed
in the lease, you don’t pay a management fee until they pay.
Tenant Insurance Guarantee
EJF Guarantees that any tenant secured by EJF will have insurance which protects the property … Included with ALL lease agreements under EJF is the Resident Benefits Package
Animal Protection Guarantee
EJF charges a monthly Animal Administrative Fee to the tenant per each approved animal. EJF guarantees to cover the cost of any repair, above fair wear and tear, resulting from the approved animal(s) that is not covered by the tenant’s security deposit. This specifically excludes Service Animals per the Fair Housing Guidelines. This Animal Protection Guarantee is limited to an amount of $2,000.
If you are not satisfied with our services, you may provide a 90-day notice and cancel your contract
with no penalty.
Customer Service Guarantee
Our goal is to provide the best experience for your rental property. We promise to offer you the best
customer service available and will always ‘make it right’.
No Eviction Guarantee
EJF guarantees that if any tenant secured by EJF is evicted from the Property, EJF will either pay or reimburse Owner for all legal and/or court costs, up to a total of $1,000.
LEASING GUARANTEE*: If Tenant has been qualified by us and defaults on the original lease term, or in the event of a military transfer, we will re-lease the Premises and will only charge a prorated amount of the normal 50% of first full month. As an example, if a tenant leaves after only six months, Innovation Property Management, Inc., will re-lease the Premises for 25% of first month's rent. Monthly income collected, if any, shall be applied chronologically beginning with the earliest obligation, including Broker’s compensation, and the remaining balance, if any, shall be available for remaining obligations and recurring expenses. Owner assumes full responsibility for any consequences resulting from late payment or non-payment of any obligation or recurring expenses should Broker be unable to make said payments due to insufficient funds on hand, lack of income from the Premises, non-delivery or delay of mail, or for any other reason beyond Broker’s control.
If tenant(s) vacate the property prior to the natural lease expiration date, other than for verified military transfer, Broker shall find qualified tenants for the property, and owner shall not incur a separate lease up fee for the new tenant. The monthly 10% (or $100.00 minimum) management fee continue to be collected until the new tenant’s lease expiration.