Successful property management requires a lot of hard work by many people around the clock. Small problems can turn into big issues if not addressed in a timely manner. EJF trains our managers and support personnel to respond without delay and take charge when an issue arises. Our proven procedures ensure that your property is taken care of quickly by the appropriate professional.
Transparent Pricing Structure
We are honest and straightforward with our clients about our pricing--no hidden fees or deceptive pricing tactics.
Timely and Regular Communications
Our happy and pleasant staff of professionals is on stand-by ready to assist you with any need that may arise. We employ the latest tools for verifiable, consistent and prompt communication with our clients.
Personalized and Friendly Service
Property management can be stressful! We want our Landlords and Tenants to be relaxed! Let us take care of the work and worries associated with maintaining your investment and allow us to do so with a smile! Our customer service teams are trained to provide you with the prompt, friendly assistance you deserve.
Accurate and Timely Financial Reporting
We will consistently produce accurate and timely financial reports delivered on the 15th of every month. No exceptions! No excuses! We understand this to be an absolute necessity for any efficiently managed community.
The Highest Level of Professional Licensing
EJF’s principals hold Broker’s licenses, not just ‘property management licenses’. Broker’s licenses require years of industry experience, months of coursework, extensive continuing education, and strenuous examinations. It is the highest license available for real estate professionals in Washington, DC. ‘Property management licenses’ require no coursework, no experience and a fairly easy exam, setting a very low bar. Don’t be fooled or put your board at risk - only trust the management of your property to true professionals.