WASHINGTON D.C. ASSOCIATION MANAGEMENT
What You Should Expect from Us
As a board member and homeowner, you expect the highest level of service from your property management company in order to protect your investment. You also expect an industry-leading range of services offered within a pricing structure that adds value to your investment.
EJF is committed to a simple, transparent pricing structure with no hidden fees and no surprises. Our management fee is roughly based on the number of units in the community, the type of community (condo, coop, HOA), the age and condition of the property and the Service Plan level you choose. Please contact EJF to discuss a specific price for the management of your community.
Who We Are
EJF Real Estate Services is the leader in condominium and cooperative association management for the greater Washington D.C. area. EJF embraces the latest process, technology and industry innovations while employing the top property management employees in the region. We look forward to working together to bring success to your community!
Our Happiness Guarantees
We pride ourselves on quality and dedication to serving our clients. We are pleased to offer you both innovation and value. We want our clients to stay satisfied and happy!
To accomplish this, EJF offers these Happiness Guarantees to our Association Department clients:
Satisfaction GuaranteeIf you are not satisfied with our services for any reason, you may provide a 90-day written notice and cancel your management contract with no penalties. We will refund all management fees paid during the first 90 days. We hope this will never happen, but if it does, we will release you from the agreement and work to assure a smooth transition.
Timely Financial Reporting Guarantee
Accurate and timely financial reporting is one of the most important factors to consider when managing any association. Without access to this critical information in a timely fashion, it can spell disaster for your community. We want you to be successful and keep your fellow board members and residents happy!
- At EJF, Financial reports are always be delivered on the 15th of every month.
- A Financial Summary Report is also prepared each month and presented to the board in conjunction with the full financial reports
Customer Service GuaranteeOur clients love us and we want you to love us too! We want to make you happy by providing the best customer service of any association management company in the business. Our knowledgeable and friendly team is available from 9 a.m. to 5 p.m., Monday through Friday for both residents and board members. Our phone systems track all calls for accountability. During our non-holiday business hours, we guarantee that our phones will be answered by a live person who is always ready to help you!
Our Honest and Transparent Pricing StructureWe offer a comprehensive ‘Full-Service Plan’ and a financial-services based ‘Fiscal-Plus Plan’. Each contains base offerings yet allows for separately priced add-on services so you can customize your plan. Examples of additional services your community might need include expanded meeting attendance, onsite technology services and so much more! You choose what works for your property!