Full-Service Management

This comprehensive, turn-key service provides end-to-end administrative support, oversight of community maintenance, and financial management. An experienced, locally based community manager oversees day-to-day operations, reducing the workload of the volunteer board.

Our client-centered approach and commitment to proactive management means that from the start, we review your association’s finances, action items, and current physical state to help evaluate short and long-term priorities. Under this service level, each client is assigned both a community manager and an assistant community manager allowing for redundancy and additional support to allow ongoing tasks and projects to be completed timely. EJF’s pod system, which divides our managers into teams, allows for internal collaboration, exchange of knowledge, and familiarization with multiple communities assigned to the pod. This strategy provides an extensive support system for your entire community.

Request a Proposal

Scope of Services

Financial

Assessment Collections

Invoice Processing

Budget Preparation

Real-time Financial Reporting

Administrative

Records & File Maintenance

Meeting Attendance

Project Tracking

Owner/Resident Communication

Physical

Vendor Management

Bid & Proposal Solicitation

Maintenance & Repair Coordination

After-hours Emergency Service

Don’t just take our word for it. Hear what our clients have to say.

“Our building has gone through three or four management companies in the last 5 years, and by far EJF has been most responsive and most professional.”

Board President, Washington DC
“Our community has been managed by EJF since January 2024. Thus far the board has been very pleased with EJF's services and attention. Residents have also reported that they have seen a noticeable improvement in communication and responsiveness from property management. Our property manager, Melissa, has been incredibly diligent, responsive, and knowledgeable on all matters we've been dealing with.”

Board President, Washington DC
“We recently were assigned a new property manager and he has been amazing to work with. Matthews is very responsive, quick to take action, and friendly.”

Board President, Washington DC
“I depend on their customer service, leadership, dependability and prompt action to handle many concerns regarding our neighborhood. We have a great working relationship with our community manager, and he is very accessible when needed.”

Board President, Washington DC
“We have an excellent property manager that stays on top of any problem he sees or has been made aware of. You cannot believe the difference that has been made on this property with him.”

Board President, Washington DC
“It's been night and day working with EJF. Love the professionalism and steady leadership.”

Board President, Washington DC
“Our manager has done a good job keeping the Board informed on action items. He is also doing a great job at handling critical issues.”

Board President, Washington DC
“Our property manager, Robert, is excellent - organized, communicative, diligent. The support services of your firm are good as well, but Robert brings it all together and helps us stay focused on our priorities.”

Board President, Washington DC
“I like their professionalism, friendliness, and follow up on tasks. Budget reports are managed well, and they are looking out for our budget in hiring cost-efficient services, a big plus. Participating in our monthly board meetings and response times on issues is also a big plus and appreciated.”

Board President, Washington DC
“EJF management services are provided in a professional, customer friendly manner. Representatives are knowledgeable and responsive.”

Board President, Washington DC
“Our property manager is the most capable and professional individual I have worked with over the last two decades.”

Board President, Washington DC

Community Association Management