Remote Management

By leveraging digital capabilities and technology, including AI, EJF combines local insight with a remote management solution to provide responsive service delivery, streamlined operations, and data-driven decision making. Associations utilizing this option benefit from service that is comparable to a full-service solution while reducing their overall cost by working with a remote based manager.

Administrative and financial management functions are delivered through Vantaca, an industry-leading community management software while boots on the ground inspections, emergencies, and contractor work is managed by our local team.

Owners have dedicated access for online payments, work orders, documents, financial reports, and community calendars, while board members gain further insight into account balances, invoices, and receivables reports.

As with our Full Service Management service level, our remote managers participate in a pod group with other remote and locally based managers and supervised by a veteran manager.

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Scope of Services

Financial

Assessment Collections

Invoice Processing

Budget Preparation

Real-time Financial Reporting

Administrative

Records & File Maintenance

Meeting Attendance

Project Tracking

Owner/Resident Communication

Physical

Vendor Management

Bid & Proposal Solicitation

Maintenance & Repair Coordination

After-hours Emergency Service

Don’t just take our word for it. Hear what our clients have to say.

“Our building has gone through three or four management companies in the last 5 years, and by far EJF has been most responsive and most professional.”

Board President, Washington DC
“Our community has been managed by EJF since January 2024. Thus far the board has been very pleased with EJF's services and attention. Residents have also reported that they have seen a noticeable improvement in communication and responsiveness from property management. Our property manager, Melissa, has been incredibly diligent, responsive, and knowledgeable on all matters we've been dealing with.”

Board President, Washington DC
“We recently were assigned a new property manager and he has been amazing to work with. Matthews is very responsive, quick to take action, and friendly.”

Board President, Washington DC
“I depend on their customer service, leadership, dependability and prompt action to handle many concerns regarding our neighborhood. We have a great working relationship with our community manager, and he is very accessible when needed.”

Board President, Washington DC
“We have an excellent property manager that stays on top of any problem he sees or has been made aware of. You cannot believe the difference that has been made on this property with him.”

Board President, Washington DC
“It's been night and day working with EJF. Love the professionalism and steady leadership.”

Board President, Washington DC
“Our manager has done a good job keeping the Board informed on action items. He is also doing a great job at handling critical issues.”

Board President, Washington DC
“Our property manager, Robert, is excellent - organized, communicative, diligent. The support services of your firm are good as well, but Robert brings it all together and helps us stay focused on our priorities.”

Board President, Washington DC
“I like their professionalism, friendliness, and follow up on tasks. Budget reports are managed well, and they are looking out for our budget in hiring cost-efficient services, a big plus. Participating in our monthly board meetings and response times on issues is also a big plus and appreciated.”

Board President, Washington DC
“EJF management services are provided in a professional, customer friendly manner. Representatives are knowledgeable and responsive.”

Board President, Washington DC
“Our property manager is the most capable and professional individual I have worked with over the last two decades.”

Board President, Washington DC

Community Association Management

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